Buying & Paying
Payment Terms
Our payment terms are five days from the day of the auction. Our preferred method of payment is debit card or bank transfer. If paying by bank transfer please notify us when the transaction has completed. Download bank details.
If paying by cheque, please do not expect us to release goods until the cheque has cleared. If paying by credit card, there is a surcharge of 4%.
Bidding
Purchases are conducted through the auction process in other words - to buy, one must bid first. When the auctioneer drops his gavel the bidder has entered a legally binding contract to purchase the item. Please note that viewing (checking the condition of items and examining lots against catalogue descriptions and for your own satisfaction) always takes place before the commencement of the auction. When the auctioneer's hammer falls for the bidder's final lot at an auction, whether the bidder is in the room or absent, the next step is to pay for the item(s) without exception.
If you have not bid before then it really should not worry you. The following are ways in which you can bid.
Bidding in the room
Register your details at our reception office shortly before or during the commencement of the auction. We will then supply you with a bidding number on a card. Before the lot that you are interested in is offered, find yourself a location where you can be visible to the auctioneer. Raise your card when you wish to bid. If you are successful with your bid then show the auctioneer the number. You can now pay for your item and collect if you are ready unless you wish to bid on further lots.
Absentee Bidding / Commission Bidding
This method of bidding allows you to be elsewhere whilst the auction is in process. A commission bid is the maximum price that you wish to pay for an item and the auctioneers will then bid up to that value on your behalf. You may pay any price up to your maximum depending on the extent of other bids.
Commission Bids must be lodged using our form which can be downloaded above. The form should be handed to a member of our staff, scanned and e-mailed to us or faxed. In all instances the form must be in our hands 30 minutes prior to commencement of the auction. Please note that verbal commission bids are not acceptable.
Internet Commission Bidding
If you are viewing our on-line catalogues at www.rogersjones.co.uk you can place commission bids on-line as you browse. Simply click on the lot you are interested and follow the simple procedure from then on. With your first ever Internet Commission Bid you will be required to provide all your details but these details will be stored for future bids*.
*This service is not available at Home Contents & Collectables auctions.
Telephone Bidding
Telephone bids MUST be booked by close of business on the day prior to the auction and only by completing the telephone bidding form. We have a limited number of telephones available for select lots in our sales so an early booking is recommended.
Live Bidding
We frequently facilitate real-time internet live bidding using the-saleroom.com Look out for the "LIVE SALE" indication on our catalogue. For details on how to bid using this system please go to www.the-saleroom.com
Viewing
It is recommended that bidders view (examine / check) the lot in person prior to the auction to satisfy themselves with the condition or suitability of the item(s). Viewing times are as advertised only (unless by special arrangement in exceptional circumstances).Viewing does not take place after the hammer falls and prior to payment.
Condition Reports
Subjective opinions can be given by members of our staff over the telephone or by e-mail request on conditionreportsandimages@rogersjones.co.uk
Rogers Jones & Co do not give any guarantee in relation to the nature or condition of items stated in either the catalogue or in condition reports.
Contact us Terms & Conditions Copyright © 2010